Realize the Full Potential of Your IT Solution Preparing organizations and end- users for the implementation of an Information Technology solution is a critical factor for success. At Orizon, we have developed an implementation assurance practice for addressing implementation from the perspective of the organization and the individual. We have found that many training sessions typically start by asking the questions "why are we here and what is this system supposed to do for us?" By addressing organization development issues throughout the system life cycle, Orizon creates an environment where the implementation of new technology occurs in an atmosphere where the user community from the beginning understands the system and its potential benefits. Orizon’s Implementation Assurance process is designed to ensure that when the IT solution arrives on the end-user’s desktop it has been eagerly anticipated and is gladly received. The goal is that it not become "shelf ware." This approach contributes to a successful implementation from the user’s perspective versus just checking the hardware - 'are the wires connected?' or ‘can the user logon?’ The Orizon solution focuses on the development and execution of activities to prepare the organization and the end user for the IT solution. The Orizon Organization Development team will use these techniques in the process: Facilitate strategic planning sessions with senior management Conduct change management workshops to reduce employee resistance Identify and address cultural change issues Advise management on cultural issues that may be outside their area of expertise or control Clarify the relationship between the organization’s mission and the IT solution Conduct needs assessment Design, develop and deliver interventions and assessments as appropriate Design and delivery of organization-wide tools Conduct executive coaching Facilitate team development Prepare and implement facilitator training Develop an end- user communications plan that manages expectations, thereby creating a higher ROI for organization leadership Develop a knowledge management system consistent and compatible with the work culture Build communities of knowledge Incorporate innovative techniques and technologies Incorporate a proven Performance Measurement Plan that focuses on collecting relevant metrics and presenting performance indicators to specific audiences based on the metrics collected Market software product to end users Address employee resistances Conduct on-going analysis to determine appropriate fit as the process moves forward to avoid a mismatch of services and to ensure customer expectations are met. Our Organizational Development practitioners work with each client to develop a specific program that is tailored for your specific needs and within your budget. Our goal is to ensure that your organization and your staff realize the potential of a particular IT system. Our track record clearly demonstrates the benefits of this important dimension of Information Technology. Read a Success Story where we implemented this service. Back to Top